Frequently Asked Questions

Emergency garage door repairs are needed when a malfunction creates a safety hazard, significantly disrupts your daily routine, or compromises your property's security. These issues can include the door being unseated, stuck open or closed, broken springs, snapped cables, and more. We offer 24/7 emergency dispatch for these situations.

For emergency calls, we aim to arrive within 1–2 hours. For standard service appointments, we offer same day service if you call before 2 PM. We always provide a specific arrival window so you're not waiting around.

No. Our pricing is the same whether you call at 8 AM on a Monday or 9 PM on a Saturday. We never charge extra for after-hours or weekend service.

We serve the entire San Francisco Bay Area including San Francisco, Oakland, Berkeley, Fremont, Hayward, Walnut Creek, Pleasanton, San Leandro, Richmond, Antioch, Daly City, San Mateo, and surrounding communities.

Garage door spring replacement typically ranges from $150 to $350 depending on the type (torsion vs. extension), door size, and number of springs. We provide free written estimates before any work begins so there are no surprises.

New garage door installation ranges from $800 to $6,000+ depending on the material (steel, wood, aluminum), size, insulation, and style. Steel doors are the most affordable. We offer free in-home consultations to help you find the right door for your budget.

Yes. Every service call includes a free, detailed, written estimate before any work begins. No obligation, no pressure.

We accept all major credit cards. Ask your technician about payment options for larger projects like new door installations.

If you have a written quote from another licensed garage door company for the same work, we'll match it. Just show us the quote.

We strongly advise against DIY garage door repairs, especially spring and cable work. Garage door springs are under extreme tension and can cause serious injury or death if handled improperly. Safe DIY tasks include lubrication, weatherseal replacement, and sensor cleaning. For everything else, call a licensed professional.

Common signs include: the door won't open or feels extremely heavy, you heard a loud bang from the garage, the door opens unevenly, visible gaps or rust in the spring coils, or the door slams shut too fast. If your springs are over 7–10 years old, they're nearing end of life.

Our tune-up includes: full system inspection, spring balance testing, lubrication of all moving parts, safety sensor alignment and testing, hardware tightening, track alignment, weatherseal inspection, and a written report of any issues found.

Yes. We service and repair all major brands including LiftMaster, Chamberlain, Genie, Craftsman, Clopay, Amarr, Wayne Dalton, and more.

A standard garage door installation typically takes 4–6 hours. This includes removing the old door, installing the new door, tracks, springs, and opener, and testing everything for proper operation.

For most Bay Area homes, we recommend insulated steel doors — they offer the best combination of durability, low maintenance, energy efficiency, and style options. For homes with specific architectural styles, wood or carriage house doors may be a better fit. We offer free consultations to help you choose.

Yes. All new doors come with manufacturer warranties (typically 10–15 years on panels, lifetime on hardware). We also provide our own 90-day labor warranty on the installation.

Yes. Every repair is backed by our 90-day parts and labor warranty. If something goes wrong with the work we did, we come back and fix it free of charge.

Absolutely. All our technicians are fully licensed, bonded, insured, and background-checked. We meet all California contractor requirements.

We have a satisfaction guarantee. If you're not happy with our work, we'll come back and make it right at no additional cost.